Most of our shifts are approximately three hours long and none is longer than four hours.
During daytime operations, we have both morning and afternoon shifts each day. Start times are slightly different depending on what day of the week it is but all begin between 8.45am-9.30am for a morning shift and 12.30-1.30pm for an afternoon shift.
For our evening operations, shifts start between 5pm-7pm, and typically finish around 9.30pm-10pm.
That is entirely up to you. Some of our volunteers like to do one shift per week, some like to do more. We do not request a minimum (well, at least one!) or maximum commitment from our volunteers – all we ask is that if you can’t attend a shift that you have committed to, you let us know as soon as you can.
No, you don’t have to. Although it is really helpful for us when volunteers can book in for regular shifts each week (i.e. every Wednesday morning or every Thursday afternoon), as it helps us to plan our schedules.
We collect and deliver boxes/crates/sacks of food so there is usually some lifting involved.
You don’t need a driving licence to help with collections and deliveries or to help around the warehouse. If you’d like to drive our vans then you do need a valid licence and must be over a specific age. We are required to provide a driving licence summary, issued by the DVLA, every six months. You may be asked to generate this yourself and you are obliged to tell us if you incur any points on your licence in the interim for insurance purposes.
We have two depots:
We also have evening shifts that start from these London postcodes:
Yes, you’ll learn what you need to do at your volunteer induction or on your trial shift. There may be additional training courses available too. We will give you more details about these when we speak to you.
Yes - we have evening and Saturday shifts available.
There is no uniform but we advise our volunteers to wear comfortable clothes and close-toed shoes. There will be a bit of light lifting involved and you need to be comfy. In winter, it can get very cold in the warehouse so please bear this in mind and dress warmly.
With your fantastic support, we managed to raise £13,300 for StreetSmart and our chosen charity THE FELIX PROJECT... See more
I’ve volunteered as driver and co driver regularly since 2017 and am on The Felix Project team running The Big Half marathon in March... See more
Volunteering is the bloodline of any charity and so for an afternoon I join ranks to understand how The Felix Project supports vulnerable people in its community. ... See more
With a little help from our friends...
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