If your question is not answered below, feel free to contact us!

Frequently Asked Questions

How long do you need me for?

Most of our shifts are approximately three hours long and none is longer than four hours.

During daytime operations, we have both morning and afternoon shifts each day. Start times are slightly different depending on what day of the week it is but all begin between 8.45am-9.30am for a morning shift and 12.30-1.30pm for an afternoon shift.

For our evening operations, shifts start between 5pm-7pm, and typically finish around 9.30pm-10pm.

How many times a week would you need me to come in?

That is entirely up to you. Some of our volunteers like to do one shift per week, some like to do more. We do not request a minimum (well, at least one!) or maximum commitment from our volunteers – all we ask is that if you can’t attend a shift that you have committed to, you let us know as soon as you can.

Do I have to come in on the same day every week?

No, you don’t have to. Although it is really helpful for us when volunteers can book in for regular shifts each week (i.e. every Wednesday morning or every Thursday afternoon), as it helps us to plan our schedules.

Do I have to be physically fit?

We collect and deliver boxes/crates/sacks of food so there is usually some lifting involved.

Do I need a driving licence?

You don’t need a driving licence to help with collections and deliveries or to help around the warehouse. If you’d like to drive our vans then you do need a valid licence and must be over a specific age. We are required to provide a driving licence summary, issued by the DVLA, every six months. You may be asked to generate this yourself and you are obliged to tell us if you incur any points on your licence in the interim for insurance purposes.

Where are you based?

We have two depots:

Park Royal (W3): The nearest tube station is Park Royal (Piccadilly line). Buses 95 and 487 both stop nearby.
Enfield (EN1): The nearest Overground stations are Southbury and Bush Hill Park. Buses 377 and 217 both stop nearby.

We also have evening shifts that start from these London postcodes:

NW1 6XZ
E1 8LP
W3 0TJ
SW1W 9QL
W11 3HA

Will I receive any training?

Yes, you’ll learn what you need to do at your volunteer induction or on your trial shift. There may be additional training courses available too. We will give you more details about these when we speak to you.

What will I gain from volunteering at The Felix Project?

You will:

be actively helping to reduce food waste and food poverty.
build skills to add to your CV.
have the opportunity to attend training courses, which will. enhance your skills and knowledge.
gain experience in the charity sector.
meet new people and make new contacts.
be actively supporting charities in your community.

I work Monday to Friday, 9am-5pm. Can I still help?

Yes - we have evening and Saturday shifts available.

What do I need to wear?

There is no uniform but we advise our volunteers to wear comfortable clothes and close-toed shoes. There will be a bit of light lifting involved and you need to be comfy. In winter, it can get very cold in the warehouse so please bear this in mind and dress warmly.