Thank you so much for your interest in corporate volunteering at The Felix Project!
Volunteers are vital in supporting Felix in rescuing, preparing, and delivering surplus food to community organisations and Londoners facing food insecurity.
For every hour someone volunteers at The Felix Project, we can deliver approximately 200 meals to Londoners in need.
About corporate volunteering
In recent months, we've seen a significant rise in requests from companies eager to engage in employee volunteering and corporate social responsibility (CSR) initiatives. We deeply value this interest and support, and to manage bookings, we prioritise our partners first. Strategic partners receive top booking priority, followed by our corporate supporters. Any remaining shifts are then extended to our broader mailing list of non-partner companies and groups.
Learn more about partnering with us!
Benefits of Corporate Volunteering as Part of a Wider Partnership
The Felix Project offers Corporate Volunteering as part of its wider partnership commitment to companies that choose to become Strategic Partners or Corporate Supporters.
You can read more about this by clicking the link above.
Our organisation relies on volunteers to keep our operations going. They work alongside our team to sort, cook, or deliver surplus food across London to our community partners.
Our corporate partners tell us they have enjoyed the following benefits:
Benefits of Corporate Volunteering as Part of a Wider Partnership
For the last three years, Mulberry has supported The Felix Project, working to raise funds and awareness both internally at their offices and through stores and customers, as well as regularly lending a hand at our depots and kitchen.
"When we first arrived at The Felix project, we had no idea the speed we were about to work at and how rewarding those 4 hours were going to feel. Throughout the morning, we learned about the charities we were helping to support and the people we were helping to feed. Homeless shelters, refugees, and children who receive free school meals, to name a few. The people working at The Felix project were incredible, so jolly and hardworking, quietly making a difference in the world. We left feeling humbled and determined to do better ourselves."
Monday and Friday: 8:30am - 2:30pm
Tuesday and Thursday: 10:30am - 4:30pm
Max group size: 4 people
Roles available: Warehouse Assistant, Co-driver
Monday to Friday: 8:30am - 4:00pm (fexible)
Max group size: 6 people (flexible)
Roles available: Warehouse Assistant, Co-drive
Tuesday, Thursday and Friday: 8am - 4:30pm
Max group size: 8 people
Roles available: Warehouse Assistant, Co-driver
Monday to Friday:
Max group size: 15 people (dependent on shift)
Roles available: Warehouse Assistant, Kitchen Assistant, Co-driver
Our Green Scheme program invites a team of volunteers to oversee one of our designated routes for a minimum of 3 months. Each week, the team commits to filling one shift with 1 or 2 volunteers. Green Scheme operates an A-to-B collection and delivery service with various walking or cycling volunteer opportunities in Central London. Shifts typically last 1-2 hours. For additional details, reach out to us at [email protected].
Charges and cancellations
Cancellations can significantly impact our operations, as insufficient volunteers hinder our ability to rescue and deliver food to communities in need. We urge groups to commit to their scheduled shifts and requested spaces. Please keep this in mind when booking.
Aligned with similar organisations offering Group Volunteering, we request a donation of £50 per volunteer to cover hosting costs such as staff time, refreshments, and necessary equipment (aprons, hairnets, boots, and high-viz jackets). This request does not apply to our suppliers and partner organisations.
Cancellation policy
We urge groups to stay committed to their booked date and the number of spaces requested. In Q1 alone, the charity suffered a 26% reduction in number of people attending verses number booked. This equates to 288,000 meals not reaching the community. For this reason, we do everything we can to protect the operation.
We request that payment is made within a week of receipt of invoice. Felix reserves the right to restrict an organisation’s ability to book further shifts if this is delayed.
We will work on a three-strike rule: should your group or organisation receive charges due to any of the points above, more than three times in a 12-month period, the company and employees will not be able to book groups to volunteer in the future. This will be considered on a case-by-case basis.
Our volunteering activities are directly linked to our service delivery, so it’s vital that we can ensure that activities run smoothly, and people are safe.
If your question is not answered below, please contact [email protected]
Due to the nature of what we do at The Felix Project, all volunteers are required to be present for the health and safety briefing at the start of the shift. Being late or missing this briefing will mean those volunteers may NOT be allowed to volunteer.
The shift timings are set based on the support needed in each part of the operation. It’s incredibly detrimental to the charity’s ability to fulfil its commitment of getting food to the community when volunteers start late or leave early, so these requests will not be facilitated. If you have team members who cannot commit to the timings of the shift, please do not ask them to sign up.
Due to the nature of what we do at The Felix Project, all volunteers are required to be present for the health and safety briefing at the start of the shift. Being late or missing this briefing will mean those volunteers may NOT be allowed to volunteer.
At this time, we cannot accommodate a larger group size in our depots or kitchen. However, in the summer we do have fruit picking opportunities in Marden, Kent. Please email [email protected] for more information
Sending less or more volunteers than you booked are equally as detrimental to the operation, therefore we ask groups to stay committed to the number of spaces, creating a waiting list to be able to backfill any dropouts.
We’d like to take this opportunity to re-iterate the impact that cancellations and lower numbers than expected has on our operations; without sufficient volunteers we simply cannot rescue and deliver enough food to the organisations who rely on us. Therefore, we ask groups to stay committed to the date and number of spaces requested. Cancellations place considerable additional pressure on our staff and volunteers. Please bear this in mind when booking your dates.
Read more about our cancellation policy here: https://thefelixproject.org/help-us/group-volunteering
We recognise that strikes cause a huge distribution to volunteers. As soon as they are announced, the Group Volunteering Team will reach out to the companies booked on that dates to reconfirm the commitment. Our operation does need continue, so we require the same number of volunteers to help.
Due to the nature of what we do at The Felix Project, all our roles are somewhat physically demanding and require you to be on your feet. We can make some adjustments, so please let us know if you have any concerns.
Please make the Group Volunteering Team know at the time of booking (or as soon after as possible) if a member of your group is pregnant, as our Health and Safety Manager may need to undertake a separate risk assessment.
Please make the Group Volunteering team know at the time of booking (or as soon after as possible) if a member of your group has additional needs, as our Health and Safety Manager may need to undertake a separate risk assessment.
Your team’s safety is important to us. When volunteering with us, please follow the guidance given by our staff and please don’t carry out any tasks or use any equipment if you feel unsafe. Please be aware that you are volunteering at your own risk. If you would like a copy of our risk assessment, please ask. You are also welcome to carry out your own risk assessment prior to the event if necessary.
Our depots and kitchen have toilets. The briefing and rest rooms have fridges, hot drink making facilities, and seating.
Each depot has a prayer room.
All personal property remains the responsibility of the individuals. We have lockers at our depots and kitchen. Please bring a small padlock or a £1 coin (depending on the depot) if you wish to use these.
Our sites currently do not have designated secure bike parking. Please alert the team on arrival if you need to be directed to a suggested safe place to lock your bike.
The depot and kitchen team will either allocate a set time for the whole team to take a break which fits in with the tasks or send small groups for breaks during the shift. We encourage volunteers to let the team know if they have not been offered a break or need extra breaks. We politely request volunteers do not extend break times without asking a member of staff, as this impacts on the tasks being undertaken on the shift.
Each site has hot drink making facilities and a range of soft drinks/water available. You can also help yourself to snacks in the depot kitchen.
There is no parking for volunteers at any of our sites. Our depots and kitchen are on industrial estates. Surrounding roads usually have restricted parking.
Please use public transport to reach us.
We will aim to confirm a date as soon as possible. We will then aim to send you a detailed volunteer brief at least two weeks before your volunteer day.
As part of the booking process, we require the names and email addresses of all volunteers so we can communicate a briefing document directly and send a link to the virtual training.
The health and safely of its staff and volunteers is paramount to The Felix Project. There are two short training videos which need to be watched in advance, and a longer food safety training for volunteers coming to Poplar.
Please note the charity DOES NOT have facilities to watch these videos on site. Volunteers who have not undertaken the training in advance will not be able to take part in their shift.
The charity requires you to wear steel toe capped boots in the depot or steel toe capped crocs in the kitchen. If you have S2 grade boots, you are welcome to wore them.
Felix footwear, high-viz jackets, and gloves are provided and required for all volunteers in the depot.
Felix footwear, hair nets, aprons, and gloves are provided and required for all volunteers in the kitchen.
In the past six months, we've received numerous requests from companies interested in volunteering as part of employee engagement and corporate social responsibility (CSR) initiatives.
While we deeply appreciate this interest and support, we have implemented a 'partner-first' approach for group bookings. This means our strategic partners receive priority for bookings, followed by our corporate supporters, and then any remaining slots are offered to non-partner companies on our mailing list.
We offer impactful partnership opportunities, which come with priority access to volunteering opportunities. If you're interested in exploring a partnership with The Felix Project, please contact [email protected]
How To Become A Corporate PartnerWe have numerous impactful partnership opportunities, all of which include priority access to volunteering opportunities. If you would like to discuss developing a partnership with The Felix Project, please reach out to [email protected]
A team of 11 cyclists have completed an epic challenge, riding from London to Monte Carlo, to raise around £60,000. The money will be split between The Felix Project and 2 other charities,
The Felix Project’s Santa Stair Climb is set to return this festive season, and it’s hoped 1,000 people will conquer the climb.
More than two thirds of teachers in England are concerned children will experience holiday hunger
Felix celebrates success at Grocer Awards