Volunteer in London

Here at The Felix Project, we rely on hundreds of volunteers to help sort and package the brilliant surplus food supply donated to us by wholesalers and supermarkets. We also rely on volunteer drivers to deliver our crates of good, nutritious food to the charities and schools serving London's most vulnerable communities.

WHY VOLUNTEER

Volunteering at The Felix Project is a great way to fight food waste and hunger in London and give back to your local community. It's also a fun way to keep fit, practise mindfulness and meet different kinds of people. Plus, any food that we are not able to distribute is free for volunteers to take home (but you do so at your own risk!).

COVID-19 RESTRICTIONS

We have put several new features in place, in response to COVID-19.

  1. Drivers can no longer drive with a co-driver, which means they must navigate the roads and call charities ahead of drop-off themselves. If you would like to drive with a co-driver from your own household or someone else you are comfortable sharing a van with, please drop an email to volunteer@thefelixproject.org with the subject line ‘Co-Driving Application’.
  2. Volunteer safety is of the utmost importance to us. We are practising social distancing, handwashing, deep cleaning and wearing masks across our operations. You will receive more Health & Safety instructions when you sign up.

WHERE YOU CAN VOLUNTEER

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You can sign up to volunteer at either of our two warehouse operations in London:

Keep an eye on our social media pages for new volunteering opportunities arriving soon in Central London and in East London.

WHAT YOU CAN DO

1 hour volunteered 100 meals delivered

BECOME A WAREHOUSE VOLUNTEER

  • Sort food
  • Pack crates
  • Lift and carry
  • General housekeeping, e.g. cleaning
  • Anyone can be a warehouse volunteer, as long as you are relatively fit and active.
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BECOME A VOLUNTEER DRIVER

  • Drive a small van on a route around London
  • Deliver food to charities and schools
  • Pack and unpack the van with food

Drivers need to be able to drive a van confidently, and:

  • Have a full driving licence with less than 6 points on the licence
  • Be over 21 years old
  • Have been driving for over 1 year
  • Ideally, you will have some professional driving experience

We normally ask prospective driving volunteers to do some shifts as a warehouse assistant as a first step to getting a feel for our work. You will also be asked to complete a driving assessment with us before you can go out in the van on your own.

HOW TO BECOME A FELIX VOLUNTEER

Becoming a volunteer with us is very simple. All you need to do is:

  • Choose which location you would like to volunteer in.
  • Fill out the short application form online, to create your Better Impact profile.
  • Login to your Better Impact profile and sign up to an online induction.
  • Once you have completed your induction, you will be able to sign up to shifts at a time that suits you.

Frequently Asked Questions

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What time are the volunteering shifts?

AVAILABLE SHIFTS

WEST LONDON

DRIVING

Start time

End time

Mon

Tues

Wed

Thurs

Fri

Sat

Sun

07:15

08:30

X

X

X

X

08:45

12:15

X

X

X

X

X

X

X

12:30

16:30

X

X

X

X

X

WEST LONDON

WAREHOUSE

Start time

End time

Mon

Tues

Wed

Thurs

Fri

Sat

07:30

11:30

X

X

X

X

X

08:45

12:30

X

X

X

X

X

X

11:00

14:00

X

12:45

16:00

X

X

X

X

X

16:00

19:00

X

X

X

X

X

NORTH LONDONDRIVING
Start timeEnd timeMonTuesWedThursFriSatSun
07:3009:30XXX
08:3012:30XXXXXXX
12:4516:45XXXXXX
NORTH LONDONWAREHOUSE
Start timeEnd timeMonTuesWedThursFriSatSun
08:3012:30XXXXXX
09:0012:30XXXXXX
12:4517:00XXXXX
13:0016:45XXX
20:0021:30XXXXX
20:1521:45XX
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How regularly do I need to volunteer?

That is entirely up to you. You can book your own shifts in Better Impact. Some of our volunteers like to do one shift per week, some like to do one per month. We do not request a minimum or maximum commitment from our volunteers – all we ask is that if you can’t attend a shift that you have committed to, you let us know as soon as you can.

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What is Better Impact?

Better Impact is the volunteer management software used by The Felix Project. Volunteers use it to sign up for shifts, update their contact information, and generally access volunteering info. It’s easy to use and means you’re able to manage your own volunteering directly.

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Do I have to come in on the same day every week?

No, you don’t have to. Although it is really helpful for us when volunteers can book in for regular shifts each week (i.e. every Wednesday morning or every Thursday afternoon), as it helps us to plan our logistics schedules.

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Do I have to be physically fit?

You need to be fairly active to be a Felix volunteer. Roles involve lifting crates of food and boxes can weigh up to 11kg. Driver roles are particularly physically demanding because you must unload all the food from the van yourself.

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What do I need to wear?

We provide hi-vis vests, and advise volunteers to wear comfortable, weather appropriate clothes and close-toed shoes.

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Do I need a driving licence?

Driver volunteers need a valid licence with no more than 6 points on the licence. You must be over 21 years old. and have been driving for over 1 year. We have a very strong preference for drivers with professional driving experience.

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Will I receive any training?

Yes, you’ll receive on online induction before your first shift. The Central London Operation requires an in-person induction but the Central London volunteering is currently paused due to COVID-19.

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How do I apply?

Click on the button below to become a Felix volunteer. You will be asked to choose where you want to volunteer and then you will need to fill in a form to create your Better Impact profile. From there, you can sign onto an online induction and, after that, book your first shift.

Volunteer

Volunteering has enabled me to obtain a good understanding of what happens to unwanted food from wholesalers and retailers in an urban environment. I would like to think that the support that I have given, big or small, has benefited someone somewhere.

Winston Gordon, Volunteer

When I saw the ad in the Evening Standard late last summer I immediately knew this was the kind of volunteering I wanted to get involved in. The wonderful food we pick up is far too precious to be thrown away, and so it makes sense to distribute to different charities. So rewarding - can’t get better than that!

Thérèse Diffey, Volunteer

As I retired recently I started helping out on the Felix Project in West London. A worthy cause that came from a sad event. I love the work and the people are fun and I enjoy spending a morning or afternoon giving something back to the community.

Sean Birch, Volunteer

I am a retired person with too much spare time on my hands and this volunteering opportunity gives me something useful to do, as well as the chance to meet new people.

Ken Goodman, Volunteer

There is so much food wasted every day when there are people all around us who are hungry. Collecting surplus food donated by supermarkets and delivering it direct to other charities, who then use this food to make meals, is such a simple but brilliant idea.

Tony Stokes, Volunteer