Thank you so much for your interest in volunteering at The Felix Project!
Volunteers are vital in supporting Felix with rescuing, preparing and delivering surplus food to community organisations who provide for Londoners facing food insecurity.
For every hour you volunteer at The Felix Project, we can deliver approximately 200 meals to Londoners in need. Your support is vital to helping us fight food waste and hunger.
Over the last six months, we have received many requests from companies to volunteer as part of employee engagement and CSR initiatives. While this interest and support is hugely appreciated, we run a 'partner first' process when booking groups. In the main, this means our strategic partners get priority bookings followed by our corporate supporters. Any remaining available shifts in the volunteer rota are then offered to our wider mailing list of non-partner companies and groups.
We release our availability for each quarter in waves, allowing our strategic and key partners priority booking before we offer volunteer opportunities to our wider group volunteer mailing list.
Monday and Friday: 08:30 - 14:30
Tuesday and Thursday: 10:30 - 16:30
Max group size: 4 people
Roles available: Warehouse Assistant, Co-driver
Monday, Tuesday, Thursday, Friday: 8:30 - 16:00
Wednesday: 08:15 - 16:00
Max group size: 6 - 8 people (some flexibility available)
Roles available: Warehouse Assistant, Co-Driver
Monday to Friday: 8:00 - 16:00
Max group size: 8 people
Roles available: Warehouse Assistant, Co-driver
Monday to Friday:
Max group size: 15 people (dependent on shift)
Roles available: Warehouse Assistant, Kitchen Assistant, Co-driver
Our Green Scheme offer involves a group of volunteers ‘owning’ one of our Green Scheme routes for a period of time (minimum term is 3 months), committing to filling one shift per week with 1 or 2 volunteers. Green Scheme is an A to B collection and delivery service, offering a range of walking/cycling volunteer shifts in Central London. Most shifts are 1-2 hours in duration. For more information, please contact [email protected]
We request a donation for £50 per volunteer for each shift. This helps cover the cost of resources associated with hosting Group Volunteers including staff time, refreshments, and personal protective equipment (aprons, hairnets, steel toe capped boots, hi-viz jackets).
Please donate here.
Our strategic partners and committed corporate supporters are exempt from this request, and enjoy prior access to our volunteering opportunities.
Cancellations can have a detrimental impact on our operations; without sufficient volunteers, we simply cannot rescue and deliver enough food to the organisations that rely on us. Therefore, we ask groups to stay committed to their shift date and the number of spaces requested. Please keep this in mind when booking your volunteer dates.
In Q1 alone, the charity suffered a 26% reduction in number of people attending verses number booked. This equates to 288,000 meals not reaching the community. For this reason, we do everything we can to protect the operation.
We strongly suggest that group organisers consider creating a waiting list for a shift to backfill any drop-outs, avoiding the charity and its beneficiaries being let down at the last minute.
We request that payment is made within a week of receiving the invoice. Felix reserves the right to restrict an organisation’s ability to book further shifts if this is delayed.
We will work on a three-strike rule: should your group or organisation receive charges due to any of the points above more than three times in a 12-month period, the company and employees will not be able to book groups to volunteer in the future. This will be considered on a case-by-case basis.
Due to the nature of what we do at The Felix Project, all volunteers are required to be present for the health and safety briefing at the start of the shift. Being late or missing this briefing will mean those volunteers may NOT be allowed to volunteer.
The shift timings are set based on the support needed in each part of the operation. It’s incredibly detrimental to the charity’s ability to fulfil its commitment of getting food to the community when volunteers start late or leave early, so these requests will not be facilitated. If you have team members who cannot commit to the timings of the shift, please do not ask them to sign up.
We can accommodate any group size between one and 15, depending on the location.
We can accommodate photographers and small film crews with prior notice. Before agreeing to host, please let us know how many people will be attending, what equipment they will be bringing, and what time they will be coming. We request that any filming or photography take place towards the end of the shift and be as brief as possible.
We urge groups to stay committed to their booked dates and the number of spaces requested. Cancellations and decreases in volunteer numbers have a significant impact on our operations.
We request that payment is made within a week of receiving the invoice. Felix reserves the right to restrict an organisation’s ability to book further shifts if this is delayed.
We will work on a three-strike rule: should your group or organisation receive charges due to any of the points above, more than three times in a 12-month period, the company and employees will not be able to book groups to volunteer in the future. This will be considered on a case-by-case basis.
We prioritise our partners for bookings, followed by corporate supporters and then non-partner companies on our mailing list.
If you want to explore impactful partnership opportunities with The Felix Project which comes with priority access to volunteering opportunities, contact [email protected] for more information.
We aim to confirm dates as soon as possible and provide detailed volunteer briefs at least two weeks before the volunteer day.
We require the names and email addresses of all volunteers for communication purposes. Virtual training is mandatory and must be completed in advance.
We provide and require specific PPE depending on the volunteer role. Please contact us if you have specific concerns.
We simply couldn't do what we do without the support of volunteers - we're grateful for your contributions!
With a little help from our friends...
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Felix Launches Holiday Food Waste Activities
