Do you have a few hours to spare one morning or afternoon? Perhaps you can commit a couple of days a week? Our Volunteer programme is flexible to fit around your other commitments.

Frequently Asked Questions

Indicator

How can I get involved?

We couldn’t do what we do without our volunteers. To give you a flavour of how you could help, we have three main volunteer roles:

  • Driver – You’ll take out one of our vans on our regular delivery and collection runs. You’ll help with loading/unloading the produce and sorting the food back at the warehouse. To drive a Felix Project van you’ll need to be 25 or older with a full UK driving licence. We do have driving shifts that use a Zip Car and for this you need to be 21 or older.
  • Delivery/Collection Assistant – You’ll accompany the driver on each delivery and collection run. You’ll also phone our charities and suppliers before arriving, help with loading/unloading the van, and then sort out the food at our warehouse.
  • Warehouse Assistant – You’ll be there at the warehouse keeping the place clean, tidy and organised. You’ll be vital in helping us rotate our stock and keeping it in good condition, ready to be delivered to our charities.
Indicator

How long do you need me for?

Most of our shifts are approximately three hours long and none is longer than four hours. During daytime operations, we have both morning and afternoon shifts each day. Start times are slightly different depending on what day of the week it is but all begin between 8.45am-9.30am for a morning shift and 12.30-1.30pm for an afternoon shift. 

For our evening operations, shifts start between 5pm-7pm, and typically finish around 9.30pm-10pm.

Indicator

How many times a week would you need me to come in?

That is entirely up to you. Some of our volunteers like to do one shift per week, some like to do more. We do not request a minimum (well, at least one!) or maximum commitment from our volunteers – all we ask is that if you can’t attend a shift that you have committed to, you let us know as soon as you can.

Indicator

Do I have to come in on the same day every week?

No, you don’t have to. Although it is really helpful for us when volunteers can book in for regular shifts each week (i.e. every Wednesday morning or every Thursday afternoon), as it helps us to plan our schedules.

Indicator

Do I have to be physically fit?

We collect and deliver boxes/crates/sacks of food so there is usually some lifting involved.

Indicator

Do I need a driving licence?

You don’t need a driving licence to help with collections and deliveries or to help around the warehouse. If you’d like to drive our vans then you do need a valid licence and must be over a specific age. We are required to provide a driving licence summary, issued by the DVLA, every six months. You may be asked to generate this yourself and you are obliged to tell us if you incur any points on your licence in the interim for insurance purposes.

Indicator

Where are you based?

We have two depots:

  • Park Royal (W3): The nearest tube station is Park Royal (Piccadilly line). Buses 95 and 487 both stop nearby.
  • Enfield (EN1): The nearest Overground stations are Southbury and Bush Hill Park. Buses 377 and 217 both stop nearby.

We also have evening shifts that start from these London postcodes:

  • NW1 6XZ
  • E1 8LP
  • W3 0TJ
  • SW1W 9QL
  • W11 3HA
Indicator

Will I receive any training?

Yes, you’ll learn what you need to do at your volunteer induction or on your trial shift. There may be additional training courses available too. We will give you more details about these when we speak to you.

Indicator

What will I gain from volunteering at The Felix Project?

You will:

  • be actively helping to reduce food waste and food poverty.
  • build skills to add to your CV.
  • have the opportunity to attend training courses, which will enhance your skills and knowledge.
  • gain experience in the charity sector.
  • meet new people and make new contacts.
  • be actively supporting charities in your community.
Indicator

I work Monday to Friday, 9am-5pm. Can I still help?

Yes - we have evening and Saturday shifts available.

Indicator

What do I need to wear?

There is no uniform but we advise our volunteers to wear comfortable clothes and close-toed shoes. There will be a bit of light lifting involved and you need to be comfy. In winter, it can get very cold in the warehouse so please bear this in mind and dress warmly.

Indicator

How do I apply?

Just click on the Volunteer With Us button below!

Volunteering has enabled me to obtain a good understanding of what happens to unwanted food from wholesalers and retailers in an urban environment. I would like to think that the support that I have given, big or small, has benefited someone somewhere.

Winston Gordon, Volunteer

There is great camaraderie in the team and whether I'm out in the van as a co-driver or helping in the warehouse, I finish my shift with a smile on my face.

Barbara Gougoulis, Volunteer

The charities all rely on us, and I know this personally as I work for one of the charities we deliver to. I cook the food on Tuesday that Felix deliver on a Monday. The job needs doing and I’m very happy to be a part of Felix.

Gretchen Fisher, Volunteer

I volunteer as a co-driver at least twice a week and feel so privileged and so happy to work with the best team of people from many different backgrounds, nationalities and professions. This is a most fulfilling and heart-warming new chapter in my life.

John McNally, Volunteer

When I saw the ad in the Evening Standard late last summer I immediately knew this was the kind of volunteering I wanted to get involved in. The wonderful food we pick up is far too precious to be thrown away, and so it makes sense to distribute to different charities. So rewarding - can’t get better than that!

Thérèse Diffey, Volunteer

As I retired recently I started helping out on the Felix Project in West London. A worthy cause that came from a sad event. I love the work and the people are fun and I enjoy spending a morning or afternoon giving something back to the community.

Sean Birch, Volunteer

I am a retired person with too much spare time on my hands and this volunteering opportunity gives me something useful to do, as well as the chance to meet new people.

Ken Goodman, Volunteer

There is so much food wasted every day when there are people all around us who are hungry. Collecting surplus food donated by supermarkets and delivering it direct to other charities, who then use this food to make meals, is such a simple but brilliant idea.

Tony Stokes, Volunteer

News Feed

Evening Standard

Up for grabs in our charity auction: Hockey World Cup tickets, dinner with a food critic and signed Chelsea shirt

Today the Evening Standard launches a second auction of unique treats and experiences to raise funds to support our Christmas Appeal.... See more

Evening Standard

Grayson Perry donates artwork to our charity auction to help feed hungry children this Christmas

Readers have a chance to bid on a woodprint of a half-bull, half-bear creature, inspired by the Turner Prize winner’s 2016 Channel 4 series about masculinity, All Man. ... See more

Evening Standard

Deutsche Bank lends support to our appeal with charity boost

Deutsche Bank today became the latest company to step up and support the Evening Standard by pledging to back our appeal partner StreetSmart.... See more

With a little help from our friends...